Outlook Scheduling Assistant is greyed out? Try these methods

Outlook Scheduling Assistant is greyed out? Try these methods


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Radu Tyrsina

by Radu Tyrsina

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Scheduling Assistant error

Microsoft Outlook is likely one of the greatest emails clients on Home windows 10. Regardless of that, Scheduling Assistant is usually greyed out and customers don’t know find out how to remedy this concern.

When a sure on-premise Outlook consumer opens the Scheduling Assistant to arrange a gathering, Free/Busy exhibits as greyed out. This is likely one of the many Free/Busy info retrieval points and the weirdest half is that accessing the shared Calendar appears to work wonderful.

Solely reserving a gathering through the use of the Scheduling Assistant results in the identical annoying hash marks you’re additionally seeing. We're right here to share with you a few procedures that may certainly remedy this drawback, offered that you simply’re desperate to take issues into your personal palms.

Thus, to study extra about fixing this Outlook Scheduling Assistant error, proceed studying.

What can I do if Outlook scheduling assistant is greyed out?

1. Delete the cache and let Outlook recreate it

Delete Outlook cache

  1. Open Outlook and entry your mailbox.
  2. Within the Outlook foremost window, click on the File menu.
  3. Choose the choice for Account Settings.
  4. Choose your Outlook Change account.
  5. Then, click on on the Change button.
  6. It’s time to uncheck the choice for Use Cached Change Mode.
  7. Up subsequent, exit out of Outlook.
  8. Return to the Change Account settings to activate the Use Cached Trade Mode button.
  9. Once more, shut out of the menus to exit out of Outlook.
  10. Open Outlook for re-caching.

Word: This process can take as much as a number of hours, relying on how a lot knowledge you've got within the cloud.

Outlook makes use of a function referred to as caching to speak with servers for a greater view of your e mail that resides on a set of servers. This includes storing distant knowledge briefly on the native pc, so if the cache is corrupted, then numerous unusual issues appear to occur rapidly.

Scheduling Assistant showing as greyed out might be considered one of them, so comply with the directions above to treatment potential Outlook caching points.

2. Delete Outlook entry for the affected recipient

Outlook Scheduling Assistant entry

Making an attempt to ebook a gathering ought to work like a breeze, but these hash marks in Scheduling Assistant show in any other case. If accessing the shared folder is working, then attempt deleting the entry for the affected recipient in Outlook.

After finishing this easy repair, many customers overlook all concerning the corruption of that entry and all the things begins working once more.

three. Run Check E-mail AutoConfiguration

Outlook Test E-mail AutoConfiguration

Alternately, chances are you'll verify the WebServices Digital Listing settings, and run the Check E-mail AutoConfiguration on the Outlook shopper.

Confirm the URLs returned from the server. If there’s nothing out of order right here, it could possibly be a misconfiguration proxy situation.


Not with the ability to see the Free/Busy standing when within the Scheduling Assistant in Outlook is irritating. Your complete row is grayed out, but easy fixes as those described right here ought to do the trick. Flick through the web page to seek out the fitting answer for you.

Should you want additional help, then you'll be able to all the time contact us through the use of the feedback space under.